Samsung Galaxy Nexus Users Report 'Phantom Volume' Bug

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It appears that random glitches are now a rite of passage for high-profile smartphone launches. First we had the iPhone 4S battery issue and now the Samsung Galaxy Nexus phantom volume?

Some Galaxy Nexus users across the pond are reporting that the volume on their Android 4.0 devices will move up and down on its own.

"Got my Galaxy Nexus on Friday night and so far I've been pretty impressed on the whole, however, the volume seems to have a ghost which makes it go up and down at its own accord!!" a user named finchilla wrote on the forums for U.K. wireless carrier O2. "I don't even have to be touching it and when it happens you have to wait for the volume bar to disappear before you can use the screen!!"

Finchilla posted a YouTube video (below) that demonstrates the problem.

Another user, DrGed, said he too was experiencing the volume bug, but only when making a call on 2G. "It makes phonecalls pretty much impossible when on 2G!" he wrote.

Users on the forums reported the same bug.

"I just received a phonecall and the volume rocker I had to fight with to try and get it full volume. Phone won, call was quiet," wrote her0n.

"This morning the volume went down on its down. I actually saw the volume bar appear and decrease, as if I was pushing down on the rocker. It happened twice," wrote jonnyguitar. "Both times I was hammering the phone so perhaps it's related to RAM? The first time I was moving six 400mb avi files from one folder to another using a file manager app, and listening to MP3s at the same time."

When asked about the problem on Twitter, O2 said this morning that "unfortunately we don't have a fix, it has been reported to Google & Samsung though. Sorry!"

The bugs have reportedly prompted Vodafone to delay its launch of the device. "We're continuing to test the Galaxy Nexus software to ensure our customers get the best possible experience of the device," Vodafone community manager Tom wrote in a Thursday forum post. "We'll provide concrete details on availability of the device once the testing process has been successfully completed."

In the U.S., the Galaxy Nexus will debut on Verizon Wireless, but the carrier has not yet announced a release date. PCMag got some hands-on time with the unlocked version of the Galaxy Nexus; see the slideshow above.

Published on Smartphone accessories

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